Two workers handling cartons at the back of a cargo truck

Service

Customs Clearance

Import, export and transit declarations in Dubai, with document checks that keep your cargo from being held.

Overview

Most delays at the port come down to paperwork: an invoice that does not match the packing list, a missing certificate, or an HS code that triggers an inspection. We review your documents before the cargo arrives so the declaration goes through first time.

We coordinate import, export, re-export and transit declarations, and guide you on duty and VAT so there are no surprises when the goods are released.

What’s included

Import declarations
Clearance of sea, air and road cargo arriving in Dubai and the wider UAE.
Export & re-export
Declarations for goods leaving the UAE, including re-exports from free zones.
HS code review
Tariff classification checked against your product description to reduce queries.
Duty & VAT guidance
Estimated customs duty and import VAT shared before arrival.
Permits & certificates
Coordination of permits required for controlled or restricted items.
Delivery after release
Cleared cargo trucked straight to your door.

How it works

Document check
Invoice, packing list, B/L or AWB and certificate of origin reviewed.
Classification
HS codes and values confirmed and duty estimated.
Declaration
Customs declaration submitted and fees settled.
Inspection (if selected)
We attend and coordinate any physical inspection.
Release & delivery
Delivery order obtained and cargo released for delivery.

Who it’s for

First-time importers into the UAE
Traders re-exporting through Dubai
Companies importing controlled goods that need permits

Industries we often support with this service: General Trading Companies, Food & Beverage Traders, Chemical Traders, Agricultural Product Traders.

Customs Clearance FAQs

What documents are needed for import customs clearance in Dubai?

Typically a commercial invoice, packing list, bill of lading or airway bill, certificate of origin and the delivery order from the carrier. The importer must hold a valid trade licence and be registered with customs. Some goods also need permits from the relevant authority.

How much is customs duty in the UAE?

The standard GCC customs duty is 5% of the CIF value for most goods, with exemptions for some items and higher rates for others such as tobacco. Import VAT at 5% also applies. We share an estimate before your cargo arrives.

How long does customs clearance take in Dubai?

When documents are complete and the cargo is not selected for inspection, clearance is often completed within one to two working days of arrival. Inspections or missing permits add time, which is why we check documents in advance.